Vacancy Notice – Administrative Officer

AN INSURANCE COMPANY is seeking a highly organized and motivated individual, from Portsmouth and environs, to join our Insurance team as an Insurance Administrative Officer. The successful candidate will play an integral role in ensuring the smooth operation of its Insurance department and contribute to the overall efficiency of the company.

Key responsibilities:

Duties & Responsibilities

Serve customers by providing prompt, accurate, and courteous service in the processing of insurance applications, policy renewals, and endorsements

Answer customer inquiries regarding company products, services, and procedures

Review new and renewal business for completeness and compliance with underwriting guidelines

Issue policies, binders, and certificates according to company procedures

Process cancellations, refunds, and other adjustments to be approved by supervisor.

Maintain knowledge of company products, services, and underwriting guidelines

Follow up on outstanding items such as missing information or documentation.

Refer complex questions and problems to supervisor

Update job knowledge by studying new product descriptions and participating in educational opportunities

Accurately handle cash and checks according to company procedures

Balance daily transactions

Education, Experience and Skills:

High school diploma and /or College diploma or equivalent

Proven experience as an insurance clerk or in a related position

Excellent knowledge of insurance products and processes will be an asset.

Working knowledge of MS Office

Outstanding organizational and time-management skills

Attention to detail and accuracy


Compensation is commensurate with qualifications and experience.  

How to Apply

Interested candidates are invited to submit their resume, along with a cover letter detailing their relevant experience and explaining why they are a suitable fit for the Insurance Administrative Officer position on or before Friday 8th March 2024. Please send your application to the

The General Manager

P.O Box 1870


St. George

Commonwealth of Dominica



“Only signed applications will be acknowledged.”

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